Privacy Policy TeneLearning S.L.
We value your privacy
We, at TeneLearning S.L., know that you care about how your personal information is used and protected, and we appreciate your trust that we will do so responsibly.
This policy describes our online information practices and the choices you can make about the way your information is collected and used. Please read this policy carefully because by visiting or using our website you give your consent that your data may be processed according to this Privacy Policy.
The policy does not apply to other websites that may be accessed through links, for which TeneLearning S.L. is not responsible in any way.
This policy describes our online information practices and the choices you can make about the way your information is collected and used. Please read this policy carefully because by visiting or using our website you give your consent that your data may be processed according to this Privacy Policy.
The policy does not apply to other websites that may be accessed through links, for which TeneLearning S.L. is not responsible in any way.
Protection of personal data according to the GDPR
In accordance with our legal obligation we, TeneLearning S.L. would like to inform you about the collection and use of your personal data. All personal information collected via forms on the website www.TeneLearning.com is automatically collected on a secure server.
The collection and automated processing of personal data serves to maintain business relations and to inform and advise about offers and news of TeneLearning S.L. . This data will only be transmitted to those bodies which are necessary to fulfil the aforementioned purpose.
TeneLearning S.L. takes the necessary measures to ensure the security, integrity and confidentiality of your data in accordance with the provisions of Regulation (EU) 2016/679 (General Data Protection Regulation) of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data.
The user may exercise the rights of access, opposition, rectification and cancellation referred to in the Regulation at any time via e-mail to info@TeneLearning.com or by contacting us at the following address: Plaza del Charco 15, 38400, Puerto de la Cruz, Tenerife.
The user declares that all the information provided by him is true and correct, and undertakes to keep it updated, informing TeneLearning S.L. of any changes.
The collection and automated processing of personal data serves to maintain business relations and to inform and advise about offers and news of TeneLearning S.L. . This data will only be transmitted to those bodies which are necessary to fulfil the aforementioned purpose.
TeneLearning S.L. takes the necessary measures to ensure the security, integrity and confidentiality of your data in accordance with the provisions of Regulation (EU) 2016/679 (General Data Protection Regulation) of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data.
The user may exercise the rights of access, opposition, rectification and cancellation referred to in the Regulation at any time via e-mail to info@TeneLearning.com or by contacting us at the following address: Plaza del Charco 15, 38400, Puerto de la Cruz, Tenerife.
The user declares that all the information provided by him is true and correct, and undertakes to keep it updated, informing TeneLearning S.L. of any changes.
Data collection and use
When you make a reservation for a course on our site, we will need to collect certain information about you such as your name, email address, phone number. We do not share your personal information with outside parties.
TeneLearning S.L. uses the information that we collect from you to process your requests and to inform you of our new service offers and features. As a part of the service TeneLearning S.L. provides to you, we will communicate via e-mail to inform you about our offers, services, or other relevant information related to our school. But your personal information will not be provided to third-party companies as we are communicating only with you directly.
In the cases in which the user includes files with personal data in the shared hosting servers, TeneLearning S.L. is not responsible for the failure to comply with the law by the user of the GDPR.
TeneLearning S.L. uses the information that we collect from you to process your requests and to inform you of our new service offers and features. As a part of the service TeneLearning S.L. provides to you, we will communicate via e-mail to inform you about our offers, services, or other relevant information related to our school. But your personal information will not be provided to third-party companies as we are communicating only with you directly.
In the cases in which the user includes files with personal data in the shared hosting servers, TeneLearning S.L. is not responsible for the failure to comply with the law by the user of the GDPR.
Data retention in compliance with the LSSI
In accordance with the Spanish Law 34/2002 on Internet Services and Online Commerce (Ley de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI)) of 11 July, TeneLearning S.L. stores the essential data necessary to identify its origin and the start of the service provided for a maximum period of 12 months.
The storage of this data has no influence on the secrecy of communication and may only be used within the framework of a criminal investigation or to guarantee public safety by making itself available to the judges and/or courts or the competent ministry. The transmission of data to the forces and bodies of the state is carried out in accordance with the data protection regulation.
The storage of this data has no influence on the secrecy of communication and may only be used within the framework of a criminal investigation or to guarantee public safety by making itself available to the judges and/or courts or the competent ministry. The transmission of data to the forces and bodies of the state is carried out in accordance with the data protection regulation.
Copyrights of TeneLearning.com
TeneLearning S.L. owns all copyrights, intellectual property and many other rights related to the contents of the TeneLearning.com website. These also refer to the services offered there and the programs that are necessary to implement them. The reproduction, publication and / or non-exclusive private use of the contents, in whole or in part, of the website learninginthesun.com is not permitted without prior written consent.
Use of cookies
TeneLearning S.L. uses a technology called “cookies”. Cookies are pieces of information that a website transfers to your computer’s hard disk for the purpose of record keeping. They tell us how and when pages on our site are viewed and by how many people.
Cookies do not collect personally identifiable information, although they do identify a user’s computer. We do not combine information collected through cookies with other personally identifiable information in order to detect who you are or what your screen name or e-mail address is.
We use Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users and your IP address is anonymized. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. If you want to opt-out of the Google Analytics cookie, you can use the Google Analytics Opt-Out Add-on.
On some of our pages we might embed videos from YouTube. Videos are embedded in YouTube’s so called “privacy-enhanced mode”. This means that YouTube won’t store information about visitors on our website unless they choose to play the video. Please refer to their terms and privacy policy for more information.
You have the ability to accept or decline cookies by modifying the settings in your browser. If you do so you may not be able to take full advantage of our web site. The complete online reservation process can for example only be accessed if you accept cookies.
Cookies do not collect personally identifiable information, although they do identify a user’s computer. We do not combine information collected through cookies with other personally identifiable information in order to detect who you are or what your screen name or e-mail address is.
We use Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users and your IP address is anonymized. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. If you want to opt-out of the Google Analytics cookie, you can use the Google Analytics Opt-Out Add-on.
On some of our pages we might embed videos from YouTube. Videos are embedded in YouTube’s so called “privacy-enhanced mode”. This means that YouTube won’t store information about visitors on our website unless they choose to play the video. Please refer to their terms and privacy policy for more information.
You have the ability to accept or decline cookies by modifying the settings in your browser. If you do so you may not be able to take full advantage of our web site. The complete online reservation process can for example only be accessed if you accept cookies.
Intellectual property of hosted content
The use contrary to the legislation on intellectual property of the services provided by TeneLearning S.L. is prohibited, in particular:
• Any use that violates Spanish law or infringes the rights of third parties.
• The publication or transmission of any content that, in the opinion of TeneLearning S.L. , is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
• Hacking program serial numbers or other content that violates the intellectual property rights of third parties. The collection and/or use of personal data of other users without their express consent or in violation of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
• Use of the mail server and domain email addresses to send spam.
TeneLearning S.L. is fully responsible for the content of its website, the information transmitted and stored, the hypertext links, the claims of third parties and legal action relating to intellectual property, third party rights and protection of minors. TeneLearning S.L. is responsible for the laws and regulations in force and the rules governing the operation of the online service, electronic commerce, copyright, the maintenance of public order and the general principles of Internet use.
The user will indemnify TeneLearning S.L. for the expenses generated by the allocation of TeneLearning S.L. in any case whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.
• Any use that violates Spanish law or infringes the rights of third parties.
• The publication or transmission of any content that, in the opinion of TeneLearning S.L. , is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
• Hacking program serial numbers or other content that violates the intellectual property rights of third parties. The collection and/or use of personal data of other users without their express consent or in violation of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
• Use of the mail server and domain email addresses to send spam.
TeneLearning S.L. is fully responsible for the content of its website, the information transmitted and stored, the hypertext links, the claims of third parties and legal action relating to intellectual property, third party rights and protection of minors. TeneLearning S.L. is responsible for the laws and regulations in force and the rules governing the operation of the online service, electronic commerce, copyright, the maintenance of public order and the general principles of Internet use.
The user will indemnify TeneLearning S.L. for the expenses generated by the allocation of TeneLearning S.L. in any case whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.
Protection of hosted information
We, TeneLearning S.L. , make backups of the content hosted on our servers. However, we are not responsible for the loss or accidental deletion of data by the user. Similarly, we cannot guarantee complete replacement of data deleted by users, as the aforementioned data could have been deleted and or changed during the period since the last backup.
The services offered, except for the specific backup services, do not include the replacement of the contents preserved in the backup copies made by TeneLearning S.L. . If the loss of data is due to the user, a rate is set according to the complexity and extent of the recovery, always according to user acceptance. The recovery of data is only included in the price of the service if the loss of content is attributable to TeneLearning S.L. .
The services offered, except for the specific backup services, do not include the replacement of the contents preserved in the backup copies made by TeneLearning S.L. . If the loss of data is due to the user, a rate is set according to the complexity and extent of the recovery, always according to user acceptance. The recovery of data is only included in the price of the service if the loss of content is attributable to TeneLearning S.L. .
Commercial communications
In application of Spanish law LSSI, TeneLearning S.L. will not send advertising by e-mail or other electronic means of communication unless the addressee has requested or expressly authorised this in advance.
TeneLearning S.L. is entitled to continue to send commercial communications about products or services to users with whom a previous contractual relationship exists, if these are similar to those that were originally the subject of the contract with the customer. In any case, the user may request that no further commercial information be sent to him after proof of his identity.
TeneLearning S.L. is entitled to continue to send commercial communications about products or services to users with whom a previous contractual relationship exists, if these are similar to those that were originally the subject of the contract with the customer. In any case, the user may request that no further commercial information be sent to him after proof of his identity.
How to contact us
TeneLearning S.L.
Plaza del Charco 15, 38400, Puerto de la Cruz, Tenerife
Phone: +34 669 053 951
E-mail: info@tenelearning.com
Plaza del Charco 15, 38400, Puerto de la Cruz, Tenerife
Phone: +34 669 053 951
E-mail: info@tenelearning.com
OR EMAIL US: INFO@TENELEARNING.COM
